P: (310) 274-8819
F: (310) 273-9535
mail
  • Reliable Convention Shuttle
    Professional on-site staff to ensure attendee satisfaction
  • Efficient, Zero-Complaint Shuttle Systems
    Reduced wait times and attentive staff to ensure a positive attendee experience
  • Cost Competitive Convention Shuttles
    Custom-designed shuttle systems based on the unique needs of each client
  • Professional Meeting Transportation Planners
    Detail-oriented staff to custom design a flawless shuttle system
Innovative Thinking < Back
December 22nd, 2015
Susan and her company, Kushner [& Associates], have been at the forefront of transportation and logistics management for meetings and conventions for over 20 years. Her innovative thinking in managing convention transportation has revolutionized the business and thinking about people moving for meetings. Other companies have followed her lead, a compliment to her vision and practical thinking about how to move people for events. From managing small meetings of 100 people to large transportation systems up to 70,000 people, her creative thinking an attendee-centric focus hasĀ  enabled her to succeed.
More importantly, it has made the planners and organizations she has worked with successful.
Susan’s thinking about the business of moving people has not been limited by the traditional shuttle model. Her philosophy has been that moving attendees is a critical part of an overall meeting environment and that her operation helps define the success of the meeting. Her staff have become the customer service agents for meetings staff, providing the one on one interaction and support for the meetings as a whole that planners cannot do on their own.
Her vision, sense of the importance of the work she and her staff demonstrate and customer service and people skills make her a great candidate for this award. — CEO of Medical Association, December 2015

No Comments »

© 2012Custom Tours, Inc. DBA Kushner & Associates.   |   Site Map